Customer Relationship Management
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Odoo is a suit of open-source business apps such as CRM module, Warehouse Management, Project Management, Inventory management, and Human Resource Management. Odoo CRM is an excellent source of making strong bonding with potential customers. It helps attract new clients with novel strategies and features.
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Nowadays, a large number of enterprises are switching to CRM software with a motive to maintain the customer base and add more new customers to their sides.
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In short, it acts as an interpreter between the company and the customers to streamlines the business process.
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A well-programmed Customer Relationship Management software ensures that every deal with the existing and new customers becomes successful and enhances business reach.
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CRM application shares sales data with the sales team to assess the sales as per the current market scenario which allows them to plan new strategies to increase sales.
Usability & Accessibility
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Odoo CRM has an intuitive interface which is easy to use. It is able to cover all your company needs. There is no licensing cost for using this application. Every employee in the company can enjoy using this app with proper implementation.
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Web-based CRM is considered to be one of the most preferred software right now. Web-based Odoo CRM reduces the errors and streamlines the work by making the process easy.
Advantage of Odoo CRM
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The prime reason to acquire Odoo CRM is to enhance sales by generating more leads. It can generate new leads through persistent assessment of lead behavior. It is only possible when you implement it in a proper way.
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The sales and customer data collected by CRM make you familiar with the status of product sales and give you an idea of what kind of strategies should be executed in the coming days to give sales a big boost. It increases the sales by providing accurate forecasts of current trend of sales.
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The Odoo CRM module can convert potential leads into regular customers by sharing crucial details.
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Another advantage of having an Odoo CRM module is that it can establish an effective communication system between the organization and customers, which in turn both become a long-term partner for personal goals.
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It provides the functionality to take this relationship to the next level and enable you to do various tasks with the customers like arrange meetings by call, share new ideas, and discuss the latest products and services.
Extra features
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The Odoo CRM includes a function of reporting that allows you to access the specific information about CRM operations. The report is about sales, products, and customer’s response for the company .
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The survey provided by Odoo CRM helps you know the customer’s response for the company and also welcomes their feedback on the quality of products and service of the company.
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Their suggestions help your company fix the problems in the areas where the company needs proper execution and further restrict you from repeating the same mistakes and avoiding further disruption.
Security
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The Odoo CRM ensures the security of your crucial data and employee operations. The company has fewer chances of leaking its data as the security rules to access the valuable information are very strict.
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It is very challenging to break into the system. Even employees are given separate passwords to access the system. Not all employees are allowed to log into the system. They are provided passcodes on the basis of their positions.